**Terms and Conditions for Trinity Productions**
**Effective Date**: September 2, 2024
Welcome to Trinity Productions (“we”, “our”, or “us”), your online platform for purchasing tickets to events. By accessing or using our website trinityproductions.ca (the “Site”), you agree to be bound by these Terms and Conditions (the “Agreement”). Please read this Agreement carefully before using the Site. If you do not agree to these terms, you should not use the Site.
### 1. **Acceptance of Terms**
By accessing and using the Site, you confirm that you have read, understood, and agree to comply with these Terms and Conditions, including our Privacy Policy, which is incorporated by reference. We reserve the right to modify these terms at any time. Any changes will be posted on this page with an updated “Effective Date.”
### 2. **Ticket Purchases and Payment**
a. **Ticket Sales**: All tickets sold on the Site are for the purchase of entry to events. By purchasing tickets, you are entering into a binding contract with Trinity Productions and the event organizers.
b. **Payment Methods**: Payment for tickets must be made at the time of purchase. We accept various forms of payment, including credit cards and other approved payment processors.
c. **Ticket Prices**: Ticket prices are listed in Canadian Dollars (CAD) and may be subject to taxes, fees, and other charges as applicable. Prices are subject to change without notice.
### 3. **Refund Policy**
a. **No Refunds**: All ticket sales are final. No refunds, exchanges, or cancellations will be issued for any reason, including but not limited to, event cancellation, changes in event schedule, or personal circumstances.
b. **Event Changes**: If an event is canceled, rescheduled, or significantly altered, we will make reasonable efforts to notify ticket holders via the contact information provided at the time of purchase. However, no refunds or exchanges will be provided due to changes in event dates, times, or venue, unless explicitly stated by the event organizers.
### 4. **Event Changes and Cancellations**
a. **Event Modifications**: We reserve the right to make changes to event details, including but not limited to, event schedules, performers, locations, and prices. The event organizers may also make changes beyond our control.
b. **No Liability for Event Changes**: Trinity Productions is not liable for any event changes, including cancellations, rescheduling, or changes to event details. We encourage you to check the event details regularly, as we cannot guarantee that event changes will not occur.
### 5. **User Conduct**
By using the Site, you agree to:
– Not engage in any illegal, fraudulent, or harmful activity.
– Not use the Site in a manner that could interfere with or disrupt the functionality of the Site or its services.
– Not attempt to gain unauthorized access to any part of the Site or other users’ accounts.
– Comply with all applicable laws and regulations in Ontario and Canada regarding ticket purchases, usage, and event attendance.
### 6. **Account and Security**
a. **Account Registration**: You may need to create an account on the Site to purchase tickets. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.
b. **Security**: You agree to notify us immediately of any unauthorized use of your account. We are not responsible for any loss or damage arising from your failure to comply with this security obligation.
### 7. **Intellectual Property**
All content on the Site, including but not limited to, text, images, logos, graphics, and software, is the property of Trinity Productions and is protected by copyright and intellectual property laws. You may not use, copy, distribute, or modify any of the content without our prior written consent.
### 8. **Limitations of Liability**
a. **No Liability for Event Issues**: Trinity Productions is not responsible for any issues that arise at the event, including but not limited to, injuries, property damage, or disputes with event organizers, staff, or other attendees.
b. **Limitation of Damages**: In no event will Trinity Productions or its affiliates be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Site or ticket purchase. Our total liability will not exceed the amount you paid for the ticket(s) in question.
### 9. **Privacy**
Your use of the Site is also governed by our Privacy Policy, which can be found here: https://tickets.trinityproductions.ca/privacy-policy/. We collect, use, and protect your personal data as described in the Privacy Policy.
### 10. **Termination**
We may suspend or terminate your access to the Site at any time, without notice, for any reason, including but not limited to, violation of these Terms and Conditions.
### 11. **Governing Law and Dispute Resolution**
a. **Governing Law**: These Terms and Conditions are governed by the laws of Ontario, Canada, without regard to its conflict of law principles.
b. **Dispute Resolution**: Any dispute arising out of or in connection with these Terms and Conditions shall be resolved through binding arbitration, in accordance with the rules of the Canadian Arbitration Association, in Ontario.
### 12. **Severability**
If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision will be deemed severable from these Terms and Conditions and will not affect the validity and enforceability of the remaining provisions.
### 13. **Contact Information**
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Trinity Productions
support@trinityproductions.ca
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By using the Site, you acknowledge that you have read and understood these Terms and Conditions and agree to abide by them. These Terms and Conditions represent a binding legal agreement between you and Trinity Productions.